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Product & Services

I. OUR CONTRACT WITH YOU
These terms and conditions, togell1erwith 1I10se available from our international offices, are all the terms of the contract between you, the sender of the shipment and us. V>I1enyou give us your shipment, you accept our terms both for yourse~ and for anyone else who has an interest in the shipment. Our terms and conditions also protect anyone who we may contract to collect transport or deliver your shipment. No employee of One World Courier or anyone else has any authority to change any of our terms or conditions or make any promise on our behalf

1. WHAT SHIPMENT MEANS
'Shipment means all documents or parcels that travel under one air waybill. You certify that shipment details are complete and accurate.

I. INTERNATIONAL SHIPMENTS
You appoint us as your agent to conduct Customs clearance and entry and certify One World Courier as consgnee solely for the purpose of desgnating

a customs broker to pertorm custom's clearance and entry.

I. SHIPMENTS WE DO NOT ACCEPT
We do not accept as the shipment anything that
. Is restricted by lATA (International Air Transport Association) or ICAD (Intemational Civil Aviation Organization.)

. We decide you cannot transport safely or legally you certify lI1atyour shipment is not restricted by any of the above,

S.INSPECTION AND CHARGING
You agree that we may open and inspect a shipment for any reason at any time. We charge according to the hgher of actual or volumetric weght

6. CLAIMS
If you wish to claim for a lost (includes misdelivered) or damaged Shipment. . You must claim in writing
. We must receive your claim within 30 days (from the date that we accepted your shipment.
. Please send or take your claim to your nearest One World Courier office.

By the conditions set out below One Worid Courier and its employees and agents are firstly not to be liable at all for certain losses and damage, and secondly wherever lI1ey are to be liable, the amount of liability is strictly lim~ed to the amount stated in Condition 8. Customers are therefore advised to purchase insurance coverage to ensure that their interests are protected.
See condition 9 insurance - below.

7. WHAT WE ARE NOTLIABLE FOR (EXTENT OF OUR LIABLITY)
(Subject to conditions 10 and 11 in respect of anyone shipment our liability for any loss or damage however occasioned is limited to the lowest of these amounts:
. MaximumUS$100or
. The actual amount of any loss or damage suffered by you.
. The actual value ofll1e shipment. This does not include any commercial value or special value to you or to any other person.
. Shipment value declared by you at the time of booking the consgnment,

8. WHAT WE MEAN BY ACTUAL VALUE
The lowest of the following amount, determined as at the time and place we accepted the shipment.
DOCUMENTS
. The cost of repairing or replacing the document, or
. The cost of reconstructing or reconstituting the document.

wherein it is assumed that you will not make One World Courier liable for any losses or damages related 10 the shipment
PARCELS
. The cost of repairing or replacing the parcel, or
. The resale or fair market value of the parcel, But under any circumstances One World Courier liability will notexoeed more than US$ 100 The Actual value of a parcel cannot be more than the original cost to you plus 10 percent.

9. INSURANCE
a) One World Courier maintains shipment (cargo) liability insurance to the full extent of the liability offered to the shipper.
b) At the request of the shipper and upon payment therefore at the then prevailing rates, One World Courier will arrange insurance coverage on beha~ of the shipper in an amount not exoeeding Ten Thousand Dollars (US$10,OOO) c) The insurance cover shall be governed by all the terms and conditions contained in the policy of insurance issued by the insurance canier, A certificate evidencing such insurance wm be made available to the shipper. If you do not take the Shipment Insurance, ~is assumed that you will not make One Wo~d Courier responsible for any losses or damages related to the shipment whatsoever.

1 O. CIRCUMSTANCES BEYOND OUR CONTROL
We shall make every reasonable effort to deliver your shipment according to our normal deivery schedule bulwe are not liable Wa shipment is lost, damaged, delayed or misdelivered because of circumstances beyond our confro. These include:

. 'Act of God', for example earthquake, cyclone, storm or flood
. 'Force Majeure', for example war, plane crash, or embargo
. Any defect or characteristic to do with the nature of the shipment,
even if known to us when we accepted it.
. Any action or mission by anyone outside One World Courier, i.e., . The Sender of the equipment
. The receiver of the shipment
. An interested third party
. Customs or other government officials
. The postal selVices, other canier or third party we contract to serve locations

that we donot serve directly. We are not liable even ~the sender did not ask for or know about a third party arrangement. We are also not liable for electrical or magnetic damage to, or erasure of electronic or photographic images or recordings, damages on account of handling in transit.

11. CONSEQUENTIAL DAMAGES
We are noUiable for the following, whether lI1ey arise in contract or any other form of civil action, including negligence and even ~ they are our fault.
. Consequential or special damage or losses
. Other indirect losses
. Breach of other contracts Consequential damages or losses include, but are not limited to lost income, profits, Interest markets, loss of contracts I Goodwin.

12. WARSAW CONVENTION
If the transportation of a shipment involves an uitimate destination or stop in a country other than the country of departure, the Warsaw convention may apply. The convention governs, and in most cases further lim~s, our liability or damage to such shipment

13. PROOF OF DELIVERY
One World Courier is not committed to give a Hard Copy POD 10 you.

14. COMPENSATION
You will agree that we may settle your claims in the following manner as decided by One Wo~d Courier on case to case basis.
. A free of cost (FOG) delivery of replacement! reconstructed shipment or
. Cheque payment of settlement amount ----¬

15. NON DELIVERABLE SHIPMENTS
One World Courier does not take any responsibility whatsoever for service failure (i.e. delay I non delivery) ~you book a consgnmentwithouttelephone I fax no I improper I incomplete address I refusal to accept the shipment by receiver. Further in case a shipment is non deliverable for any reason attributable to you and for reasons beyond our control you authorise us 10 treat them as follows, as decided by One World Courier on case to case basis:
. Abandon the shipment
. Mail by the local postal mode from the nearest trans~ point You further agree to pay the additional correction I distribution I RTO charges towards problems arising to One World Courier on non deliverable shipments, due to mistakes accountable to you. In case the goods booked by you attracl duties at the destination airport, the same is payable by the receiver. One Wond Courier is not responsible for any delay or otherwise, due to non c<>-operation of the receiver. However additional charges as given below and as decided by One World Cour~" on a case to case basis would be collected from the receiver in advance before clearing the shipment from customs.

. Service I clearing charges
. All duties, taxes I penalties I fines I charges payable on the shipment If receiver refuses to pay the above you agree to pay us the same. Further any liabilities arising out of this such as confiscation of goods, legal proceedings or otherwise by respective authorities, etc., would be purely on account of the receiver and yourse~.

17. SHIPMENT lNFORMATlON
THIS IS A NON NEGOTIABLE AIR WAYBill. ALL SERVICES PROVIDED ARE SUBJECT TO THE TERMS AND CONDITIONS SET FORTH ON THE REVlERSE OF SHIPPER'S COpy BY SIGNING THIS AIR WAYBill, THE SHIPPER ACKNOWLEDGES THAT HE/SHE HAS READ THESE CONDITIONS AND AGREE TO BE BOUND BY EACH OF THEM. ONE WJRl.D COURIER lIABILITY is LIMITED TO US$100 IN TENDERING THIS SHIPMENT SHIPPER AGREES THAT ONE OORlD SHAll NOT BE LIABLE FOR SPECIAL INCIDE'~R CONSEQUENTIAL DAMAGES ARISING FROM THE CARRIAGE I .JF, ONE OORLD COURIER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED WITH RESPECTTO THIS SHIPMENT,

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